LEGO global franchise
When I visited the Lego Store in Milan last week, I tried to get a stamp in my Lego Passport and register the VIP card. The staff explained the store was a franchise, so for that reason you can’t register or use the VIP card as well as get a stamp in the passport.
Other countries with certified stores can be found in Malaysia, Singapore, Philippines, Greece, Croatia, Hungary and Russia. Lego don’t share information about private franchise operations. Please share if you know of any other countries at my email firstname.lastname@example.org